CLIENT DISCLOSURE STATEMENT
Version: 1.2
Issuer / Service Provider: Vield Pty Ltd (ACN 658 666 358)(Vield)
Custody Infrastructure Provider: Zodia Custody (Zodia)
Effective date: Mar 2, 2026
1. What this Service is
Vield provides a BTC Safekeeping Service that allows you to store Bitcoin (BTC) in a wallet created and maintained through Zodia’s custody infrastructure. The Service is designed for secure storage and operational administration, including account management and related support functions.
2. What this Service is not
This Service is not:
- a bank account, deposit account, or savings product;
- a managed investment scheme, fund, or investment product;
- a facility for earning interest, yield, rewards, or returns;
- a trading, exchange, or execution service; or
- financial product advice.
Vield does not provide financial, investment, tax or legal advice. You should obtain independent advice if needed.
3. Relationship and ownership of your BTC
- You remain the beneficial owner of your BTC at all times.
- Vield does not use your BTC for its own purposes (for example, no lending, staking, rehypothecation, or pledging).
- The Service is a safekeeping/administration arrangement under contract terms. It is not a trust or deposit relationship.
4. Zodia custody infrastructure and third-party dependency
- Wallet infrastructure for the Service is provided through Zodia.
- Because the Service relies on third-party systems (including Zodia), you acknowledge that service availability, processing times, and operational constraints may be affected by third-party outages, security controls, cut-off times, or incidents.
5. Fees and how you may pay them
A monthly safekeeping fee applies (see the Fee Schedule in the T&Cs). Under the current fee structure, for Safekeeping Balance Value between AUD 0 and AUD 5,000,000, the monthly fee is calculated using an annual service fee rate of 0.25% (calculated daily and billed monthly) applied to the AUD value of BTC held under safekeeping, capped at AUD 2,000 per month per account. Where Safekeeping Balance Value is AUD 5,000,000 or more, pricing is by agreement with Vield.
You may be able to pay fees in one of the following ways (as offered on the Platform):
Option A — Pay in AUD:
You pay the monthly fee in AUD (for example, by invoice and/or other payment method enabled on the Platform).
Option B — Pay by BTC deduction (AUD equivalent):
If you elect this option, the BTC amount deducted from your safely kept balance will be calculated as the AUD fee equivalent using a defined BTC/AUD pricing source at a defined valuation time (as specified in the Fee Schedule). Different pricing sources or valuation times can result in different BTC amounts for the same AUD fee.
Important: Paying fees by BTC deduction may have tax consequences (for example, it may constitute a disposal event). You should obtain your own tax advice.
6. Deposits, withdrawals, and possible delays/holds
- Withdrawals are subject to security checks and operational procedures.
- Vield may delay, restrict, or refuse processing where reasonably necessary to comply with law (including AML/CTF and sanctions obligations), to respond to suspected fraud or account compromise, or to manage operational/security risk.
- Blockchain transactions can be delayed due to network congestion, and fees can vary materially.
7. Key risks you should understand
BTC price and market risk
BTC is volatile and may lose value significantly.
Blockchain and transaction risk
Blockchain transfers are generally irreversible. If you provide an incorrect address or use an incorrect network, your BTC may be irrecoverable.
Technology and cyber risk
Cyberattacks, malware, phishing, SIM swap, and account takeover events can occur. You are responsible for maintaining strong account security and following security requirements.
Third-party provider risk
The Service relies on Zodia and other third parties. Outages or incidents affecting third parties may impact your ability to access or withdraw BTC in the short term.
Network congestion and fee risk
Withdrawal times may be delayed and network fees may spike during congestion.
Regulatory change risk
Digital asset regulation is evolving. Legal or regulatory change may require Vield to update terms, impose additional controls, restrict services, or migrate the Service to a new framework.
Fork / protocol event risk
Protocol changes or unusual network events may require temporary suspension of deposits or withdrawals for security reasons.
8. No guarantee and no insurance representation
Vield does not guarantee uninterrupted access to the Service or any particular withdrawal processing time. Unless expressly stated in writing, Vield does not represent that losses are insured or recoverable.
9. Your responsibilities
You are responsible for:
- maintaining account security (including enabling and using multi-factor authentication);
- ensuring withdrawal details (addresses/networks) are correct;
- providing information requested for AML/CTF and sanctions compliance (including source of funds/wealth where required); and
- reading the T&Cs and Fee Schedule before using the Service.
10. Complaints and support
If you have a complaint or require support, contact:
Email: support@vield.com
Vield will acknowledge complaints and aim to resolve them within a reasonable timeframe depending on complexity.