Frequently Asked Questions

If you have any questions, please contact support@vield.io or (02) 9157 9669

Loan

What are crypto-backed AUD loans?

Crypto-backed AUD loans allow you to deposit crypto as collateral, and borrow Australian Dollars against your security/collateral. Similar to how traditional banks recognize property, gold and other assets, banks may give you a loan against these assets as a means to unlock cash/liquidity.

Which coins can I use as collateral with Vield?

At this stage, Vield will only accept Bitcoin (BTC) and Ethereum (ETH) as collateral. More coins in the future will be added. Please feel free to get in touch with us if you’d like to see other assets added.

What are the minimum/maximum loan sizes I can borrow?

You can borrow a minimum of $2,000 and up to a maximum of $500,000 for a term of 12 months.

How long can I borrow for?

At this stage, Vield’s standard terms are 12 months. If you are looking for something more bespoke, we may be able to accommodate. Please reach out to support@vield.io.

How is my loan amount determined?

If you are depositing 1 BTC (at a value of $50,000), then you may request for a loan amount up to $25,000 (less any fees).

What fees are there?

Vield charges a 2% origination fee at inception of the loan. For example, if you request for a $50,000 loan, the origination fee would be $1,000 which will be deducted from the loan amount and $49,000 will be deposited to your nominated bank account.

What is the interest rate Vield charges?

At launch, the rate is 10% APR. Interest is compounded daily.

What are the repayment terms?

You will be required to re-pay the interest quarterly (i.e. accumulated interest due at 3 months). You will also be required to make additional repayments if your LVR hits 75% to bring your LVR back to 65%.

What happens if I miss an interest repayment?

You may be considered in default; Vield may retain a portion of your collateral to cover the interest repayment. A default notice may be issued to you and you have 30 days to pay down a portion/all of your outstanding loan.

Is there a grace period for me to settle the repayments?

You have 3 business days to bring your LVR back to 65% or better once LVR reaches 75%. At the end of the loan term, you will have 5 business days to repay back the final interest payment and principal.

How does Vield secure my assets?

Vield uses a multi-signature wallet, Utila. You will have a unique address with Vield, and the assets will remain in that wallet for the duration of the loan.

What does Vield do with my assets?

Vield does not rehypothecate your assets – your assets will remain in your dedicated wallet with Vield for the duration of the loan. You may track your assets on the blockchain to ensure full transparency.

Is Vield authorised to issue out AUD loans?

Vield Capital Pty Ltd is a credit representative (no. 553950) of LSL Alternative Credit Pty Ltd (no. 526970). The issuer of the loans is LSL Alternative Credit Pty Ltd and Vield Capital acts as the distributor.

LVR

What is LVR?

LVR stands for Loan-to-Value-Ratio; this metric is key to understanding how Vield loans work. The formula for LVR is “total outstanding amount borrowed (including any accrued interest & fees) / market value of collateral) * 100”.

Vield issues loans up to a 50% LVR. If and when LVR reaches 65%, Vield will provide warnings notifying you to keep an eye out on your LVR ratio (and displayed in the Web portal/App). At 75% LVR, Vield will ask you to make a repayment whereby you would be required to pay-down some of your outstanding Loan to bring down your LVR to 65% or lower. You have the choice of also depositing more collateral to which would also bring your LVR down (your collateral will not be liquidated in this scenario). You have 3 business days to bring your LVR back into good standing (i.e. 65% or lower) otherwise you may be issued a notice of default.

At 85% LVR, Vield will issue you a default notice at which point, you will have 30 days to pay down the entire outstanding loan amount. Upon full repayment, Vield will release the collateral back to your nominated wallet address and your loan agreement will be terminated. You have the option of using the collateral to pay down the outstanding loan amount with any difference being returned back to you in BTC/ETH.

If, after you’ve been issued with a default notice and the LVR of your outstanding loan has improved to 65%, the notice will be void and your loan will be in good standing.

If no re-payment is made, Vield may at its discretion, retain the collateral in the wallet to cover the outstanding debt.

You may consent to Vield selling your BTC automatically to prevent you from defaulting on your loan.

What happens if the market value of my collateral drops because of market conditions?

If LVR exceeds 85% at any point in time, you will be issued with a default notice and have 30 days to pay down your outstanding loan and any fees & interest payments. If the total outstanding amount is not settled, Vield will retain your assets to cover the total outstanding amount (including any interest).

You may consent to Vield to retain the BTC prior to LVR reaching 85% such that you will not be issued a default notice.

CARD

What is Vield Non-Custodial Mastercard?

The Vield Non-Custodial Mastercard provides you with full control over your crypto assets while offering the convenience of everyday spending. Unlike other crypto cards, Vield’s card allows you to directly connect your DeFi wallet and top up the card at your convenience, eliminating the need to liquidate your crypto into USDC. It's your money, and we believe you should have complete control over it.

How does the Vield Non-Custodial Mastercard work?

When you use your card to make a purchase, USDC from your Vield card is instantly converted at USDC/AUD market rate to complete the transaction.

How do I apply for a Vield Non-Custodial Mastercard?

1. Log in to the Vield web app

2. Click the “Card” tab on the left

3. Click “Add New Card”

4. Accept the Terms & Condition

5. Connect to your wallet of choice (Metamask, Phantom etc.) and click “Confirm”

6. Enter the USDC amount and click “Transfer”

How do I top up my card?

You can connect your DeFi wallet to transfer USDC into the Vield Card. Please ensure your wallet has sufficient MATIC for gas fee before making the transfer.

1. Log in to the Vield web app and click the “Card” tab on the left menu

2. Click “Card Details”

3. Click Add “Crypto” on the top right

4. Enter the USDC amount and click “Transfer”

Which cryptocurrency can I use to top-up my card?

Currently, we only accept USDC on POLYGON for topping up your card. We are looking to add support for more cryptocurrencies and networks to expand our product offerings. If there is a specific cryptocurrency you'd like to see, please let us know!

Are there any top-up fees?

We do not charge any fees for top-ups. However, you will need to pay the network fee in MATIC to your wallet provider.

Is there a minimum and maximum limit on my-top up amount?

There is no minimum limit for top-ups. However, there is a maximum limit of 5,000 USDC per day and up to 150,000 USDC per year. If you require higher daily or yearly limits, please contact us.

Where can I use the card for payment?

You can use the Vield Non-Custodial Mastercard at any merchant that Mastercard is accepted. Please note that some merchants may not accept payments from prepaid cards.

Are there any fees using the Vield card?

There is no transaction or foreign exchange fee charged on your Vield card.

Can I use my Vield card for online purchases?

Yes, you can use your Vield card for online purchases. Simply log in to the web app, click the "Card" tab, then click "Show Details." Copy and paste the card details at checkout to complete your purchase.

Can I withdraw cash with my Vield card?

Since we are currently only issuing virtual cards, ATM cash withdrawals are not supported.

My mobile device is stolen/lost, what can I do?

If your mobile device is stolen or lost, please log in to the web app and click on the "Card" tab. Then, click on "Report" and submit your request. Your card will be automatically suspended. Once your device is found, please contact us to reactivate your card.

KYC

What is KYC (Know Your Customer)?

KYC is a due diligence process used to verify customer identity. KYC ensures customers are genuinely who they claim to be.

Why do I need to complete KYC?

Vield Capital holds an Australian Credit License and we are required to comply with AML/CTF (anti-money laundering and counter-terrism financing) laws.

How long will it take for my account to be verified?

Becoming verified is usually a quick process but in some cases can take a few days to complete. Please allow 24 hours before contacting support in relation to the status of your verification.

How do I get in contact with the Vield team?

Please contact support@vield.io and the team will endeavour to respond to you within one business day.